FAQ

General Information

Q: Where is WestLand Tours and Travel located?
A: We are located in Thamel, Kathmandu, Nepal.

Q: What are your office hours?
A: Our office is open from 10:00 AM to 6:00 PM, Monday through Saturday. We are closed on Sundays and public holidays.

Q: How can I contact WestLand Tours and Travel?
A: You can reach us via email at [email protected] or call us at +977-01-5330158. You can also visit our office in Thamel, Kathmandu.

Booking and Reservations

Q: How do I book a tour with WestLand Tours and Travel?
A: You can book a tour through our website, by visiting our office, or by contacting us via phone or email.

Q: What forms of payment do you accept?
A: We accept cash, credit cards (Visa, MasterCard), and online payments through our secure payment gateway.

Q: Is it necessary to book tours in advance?
A: While it is not always necessary, we highly recommend booking in advance to ensure availability, especially during peak travel seasons.

Tour Packages

Q: What types of tours do you offer?
A: We offer a variety of tours including cultural tours, adventure tours, trekking packages, wildlife safaris, and custom itineraries tailored to your preferences.

Q: Do you offer tours outside of Nepal?
A: Yes, we offer outbound tours to destinations such as Europe, Japan, Australia, Bhutan, India, and Thailand.

Q: Can I customize my tour package?
A: Absolutely! We can create a custom tour package based on your interests, budget, and schedule.

Travel Information

Q: Do you provide travel insurance?
A: We do not provide travel insurance directly, but we highly recommend purchasing travel insurance for your trip. We can suggest reputable insurance providers if needed.

Q: Do I need a visa to travel to Nepal?
A: Most visitors require a visa to enter Nepal. You can obtain a visa on arrival at Tribhuvan International Airport in Kathmandu or apply for one at a Nepali embassy or consulate in your country.

Q: What should I pack for my trip to Nepal?
A: Packing essentials depend on the season and type of tour. Generally, you should bring comfortable clothing, sturdy shoes, a hat, sunscreen, and any personal medications. For trekking and adventure tours, specific gear may be required.

Safety and Health

Q: Is Nepal a safe destination for travelers?
A: Nepal is generally safe for travelers. However, it is always advisable to take standard precautions such as being aware of your surroundings, keeping your valuables secure, and following local guidelines.

Q: Are your guides and staff trained in first aid?
A: Yes, our guides and staff are trained in first aid and emergency response to ensure your safety during the tour.

Q: What health precautions should I take before traveling to Nepal?
A: It is advisable to consult your doctor for any vaccinations or medications you may need before traveling to Nepal. Make sure to stay hydrated and follow food safety guidelines during your stay.

Miscellaneous

Q: Do you offer airport pickup and drop-off services?
A: Yes, we offer complimentary airport pickup and drop-off services for our tour packages.

Q: Can you arrange accommodations for my stay in Nepal?
A: Yes, we can arrange accommodations ranging from budget hostels to luxury hotels based on your preferences and budget.

Q: Do you offer group discounts?
A: Yes, we offer discounts for group bookings. Please contact us for more details.